Shipping policy
Shipping Policy
Thank you for choosing to shop with us! We want to provide you with a transparent and seamless shipping experience. Please take a moment to familiarize yourself with our shipping policy outlined below.
1. Order Processing:
- Once your order is placed, our team will process it within 3-5 business days. Please note that business days exclude weekends and public holidays.
- We strive to process and ship orders as quickly as possible, but please allow for additional processing time during peak seasons or promotional periods.
2. Shipping Methods:
- We offer several shipping methods to accommodate your needs. The available options will be displayed during the checkout process.
- Delivery times and costs may vary depending on the shipping method chosen and your location.
3. Shipping Destinations:
- We currently ship to Singapore, with more locations to be added in the future!
4. Order Tracking:
- Once your order is shipped, you will receive a confirmation email containing a tracking number and instructions on how to track your package.
- Please allow some time for the tracking information to be updated by the shipping carrier before attempting to track your order.
5. Shipping Delays:
- While we make every effort to ensure timely delivery, please understand that shipping delays may occur due to unforeseen circumstances such as weather conditions, logistics or carrier issues. We appreciate your patience and understanding in such situations.
6. Shipping Charges:
- Shipping charges will be calculated based on the weight, dimensions, and destination of your order. The applicable shipping fees will be displayed during the checkout process before you complete your purchase.
If you have any further questions or concerns regarding our shipping policy, please don't hesitate to reach out to us at info@ows-asia.com.
Note: This shipping policy is subject to change without prior notice. Please refer to the most recent version on our website for the latest information.
Thank you for choosing to shop with us! We want to provide you with a transparent and seamless shipping experience. Please take a moment to familiarize yourself with our shipping policy outlined below.
1. Order Processing:
- Once your order is placed, our team will process it within 3-5 business days. Please note that business days exclude weekends and public holidays.
- We strive to process and ship orders as quickly as possible, but please allow for additional processing time during peak seasons or promotional periods.
2. Shipping Methods:
- We offer several shipping methods to accommodate your needs. The available options will be displayed during the checkout process.
- Delivery times and costs may vary depending on the shipping method chosen and your location.
3. Shipping Destinations:
- We currently ship to Singapore, with more locations to be added in the future!
4. Order Tracking:
- Once your order is shipped, you will receive a confirmation email containing a tracking number and instructions on how to track your package.
- Please allow some time for the tracking information to be updated by the shipping carrier before attempting to track your order.
5. Shipping Delays:
- While we make every effort to ensure timely delivery, please understand that shipping delays may occur due to unforeseen circumstances such as weather conditions, logistics or carrier issues. We appreciate your patience and understanding in such situations.
6. Shipping Charges:
- Shipping charges will be calculated based on the weight, dimensions, and destination of your order. The applicable shipping fees will be displayed during the checkout process before you complete your purchase.
If you have any further questions or concerns regarding our shipping policy, please don't hesitate to reach out to us at info@ows-asia.com.
Note: This shipping policy is subject to change without prior notice. Please refer to the most recent version on our website for the latest information.